Our Mission
Empower travel business owners and managers with complete visibility over their operations: from the initial enquiry, through supplier allocations, to final financial settlement and maximum profitability.
About Us — The Story & Philosophy Behind Safar Plus | Safar Plus
Safar Plus is not a generic accounting software or a ticket booking engine; it is an all-in-one operating platform engineered for the real workflows of travel businesses.
The Origin
The Safar Plus Story
The story of Safar Plus began with a consistent observation across hundreds of travel agencies and tour operators: most companies run their day-to-day operations through an uncoordinated patchwork of paper notebooks, chat messages, and disconnected spreadsheets.
In this environment, valuable details slip through the cracks daily: a client who booked last year is forgotten when their season comes around, a tour program that seems packed ends up in unexpected losses due to empty chartered seats, and an expired passport is discovered late at the airport.
That is why we did not build a generic accounting tool or an adapted CRM. At Fekra Labs, we engineered Safar Plus from the ground up as a purpose-built operating system that speaks the language of tour operators, Umrah specialists, and inbound DMCs with precision.
Our Vision
To be the standard digital operating platform for travel and tourism companies across the Arab world and the Middle East, with a clean, responsive, native interface.
Architecture
Our Engineering Philosophy
We believe that the best software solves operational realities without adding administrative overhead.
- Centered on one object: Everything in Safar Plus revolves around the travel booking and its 7-stage lifecycle.
- Operation-driven accounting: Financial entries are generated automatically as operational milestones occur—no double entry required.
- Seat cost before passenger count: In group tours, fixed charter costs precede passenger numbers, protecting your margins.
- Complete data ownership: Your client records, booking histories, and supplier agreements remain strictly private and secure.
Values
Our Core Values
The four principles that guide every feature and decision in Safar Plus.
Absolute Transparency
No marketing hype or phantom features; what we present is exactly what the system delivers reliably in production.
Clarity & Simplicity
A thoughtful, bilingual interface that enables booking and sales agents to work effectively from day one.
Peak Season Performance
Engineered for the intense throughput of travel seasons, keeping response times instant under peak load.
Industry-Knowledgeable Support
Our team understands travel agency operations and assists you in setting up workflows tailored to your business model.
Target Industries
Who Safar Plus is Built For
Tailored capabilities for each travel business vertical:
Outbound Travel Agencies
Unified customer profiles, passport expiry tracking, and full booking histories to maximize repeat bookings.
Group Tour & Charter Organizers
Real-time seat cost calculations, minimum group thresholds, and live margin monitoring per tour program.
Umrah & Hajj Agencies
Managing seasonal peak volume, dynamic daily hotel rates, and automated room and name manifests.
Inbound DMCs
Multi-currency accounting, live exchange rate margins, gross vs. net supplier contracts, and market commissions.
Tourism Transport Fleets
Vehicle scheduling, per-trip expense tracking (driver, fuel, tolls), and vehicle registration alerts.
Ready to streamline your travel agency operations?
Book a 45-minute live onboarding session where we will walk through a real booking from your files.