Forty-five chartered seats, seventeen confirmed travellers
This is not just a low turnout; it is a distorted margin. The real cost per passenger is the total charter cost divided by 17, not 45.
In chartered groups, you commit to seats upfront regardless of who shows up. The gap between booked capacity and actual travelers is where profits evaporate silently.
The Operational Problem
This is not just a low turnout; it is a distorted margin. The real cost per passenger is the total charter cost divided by 17, not 45.
Because gross revenue looked positive, while the deficit from empty seats went unallocated until the final supplier balance.
Neither reduces the cost of the chartered seat from the supplier. Booking child rates into the cost column instead of the revenue column ruins your calculation.
The Solution
This is your fixed program overhead. It is committed in advance and does not fluctuate with passenger volume.
Total program cost divided by actual confirmed passengers. This metric—not base seat cost—determines your actual margin.
The exact headcount required so that unallocated seats do not cause a loss, calculated live on every program.
Children and infants adjust what you collect from the client, not what you owe the charter provider. Keeping them separate preserves margins.
Costly Pitfalls
Reference Guides
Book a 45-minute live onboarding demo configured directly around your sector workflows.
Book a demo
Forty-five minutes in which we open one of your own files and follow a single booking through from enquiry to settlement — on your data.