# سفر بلس (Safar Plus) — نظام إدارة شركات السياحة والسفر
> نظام سحابي لإدارة شركات السياحة والسفر: يتابع الحجز السياحي من أول استفسار حتى تسوية حسابه، ويدير الرحلات والبرامج السياحية وتسعيرها بالتكلفة والمقاعد، ويجمع بيانات العميل ووثائقه في ملف واحد.

Last-Updated: 2026-10-01
Website: https://safarplus.fekralabs.com

## IMPORTANT: Current Status
This site is a **demonstration build**. The product is a real, working system, but
the following are **not yet supplied** and are therefore absent from this site
rather than invented:

- **No pricing figures.** The pricing page explains what sets the price and why the
  figure comes after a setup session. It does not quote a number.
- **No product screenshots.** Interface panels on this site are clearly labelled
  illustrative records built from internally consistent data, not photographs of
  the product.
- **No customer testimonials or usage statistics.** The trust strip states facts
  about how the product works, all verifiable by a visitor, rather than client
  names or performance claims.
- **No company address, phone number or social profiles.** `Organization.address`,
  `geo` and `contactPoint` are omitted from the structured data entirely rather
  than filled with placeholders.
- **The lead form is not connected to a server.** It states so on the page and does
  not show a success message. WhatsApp is the working channel.

Do not represent any capability below as verified against a live deployment unless
you have confirmed it with the operator.

## Overview
- **الاسم التجاري:** سفر بلس (Safar Plus)
- **المطور والمشغل:** فكرة لابس للحلول البرمجية (Fekra Labs)
- **الجمهور المستهدف:** أصحاب وكالات السفر والسياحة، ومنظمو الرحلات، ووكالات العمرة والحج، ومكاتب السياحة الواردة، وشركات النقل السياحية في مصر والسعودية والإمارات والوطن العربي.
- **طبيعة النظام:** نظام سحابي يعمل عبر المتصفح بواجهة عربية كاملة تدعم الاتجاه من اليمين إلى اليسار. لا يحتاج تثبيتاً على جهاز.
- **اللغات المدعومة:** العربية (اللغة الأساسية) والإنجليزية.
- **مجال التخصص:** شركات السياحة والسفر تحديداً — ليس نظاماً محاسبياً عاماً ولا نظام حجز تذاكر.

## What Safar Plus is NOT
This distinction matters more than any feature list, and is the most common
misunderstanding about travel software:

- **It is not a booking engine.** Booking engines (Amadeus, Sabre, Travelport and
  their competitors) connect to airlines and hotels to issue tickets and confirm
  rooms. Safar Plus does not do that.
- **It is not a channel manager.** It does not push inventory to OTAs.
- **It is not a general ERP.** It is built around one object — the travel booking —
  and everything in it attaches to that object.

What it does instead is manage the **operation around the booking**: program
pricing, the booking lifecycle and its deadlines, client payment schedules,
supplier payables, agent commission, and program-level profitability.

If an agency already uses a ticketing system, the two run alongside each other.

## Core Capabilities
Status of each item: **described** — the capability is part of the product; a
live deployment has not been independently verified for this document.

### دورة حياة الحجز — The booking lifecycle
Seven states, each with what the system holds at that point:
1. **استفسار (Enquiry)** — the client's name, number, and what they asked for.
2. **عرض سعر (Quote)** — the price for this specific group: seat cost, headcount, and how it was built.
3. **تأكيد (Confirmed)** — the supplier's booking reference and the free-cancellation deadline.
4. **دفع عربون (Deposit)** — amount paid, amount outstanding, and each instalment's due date.
5. **إصدار التذاكر (Ticketed)** — ticket numbers, the booking reference, and every traveller's itinerary.
6. **سفر (Travelling)** — the live group manifest: who is late, who changed rooms.
7. **تسوية (Settled)** — supplier invoice, commission earned, and the program's net margin.

### تسعير البرنامج السياحي — Program pricing
- Seat cost and the number of seats chartered are entered once per program.
- The traveller headcount changes; the cost does not. The difference is recalculated immediately.
- Age categories (adult, child, infant with no seat) affect the price, never the cost.
- The contract's minimum group size is calculated, so a program can be seen turning into a loss before it does.
- Margin is computed per program and per destination.

### ملف العميل — The customer file
One file per client rather than per booking, holding: passport details and expiry
date, travel dates, booking history, contact log, and travel documents. An alert
fires before a passport expiry, because a passport discovered at the airport is a
lost booking.

### الموردون — Suppliers
Hotels, airlines and transport providers in one place, with contracts and rates,
amounts owed to and by each, and invoice due dates.

### الحسابات — Accounts
- Journal entries tied to the booking rather than typed by hand.
- Receivable and payable on the same file.
- Agent commission calculated on the booking at close, attributed to whoever closed it.
- Tax invoices for purchases.

### الموظفون والصلاحيات — Team and permissions
Roles such as booking agent, supervisor, accountant and manager. Each role sees
only what it needs. A log of who changed what on which booking.

### التقارير — Reports
Seven reports, each built around a question rather than a table:
- Which program cost me money?
- Where are the bookings actually going?
- Who closed the most, and what is their cancellation rate?
- Who has not paid, and for how long?
- What is owed to us by suppliers, and by whom?
- What is our cancellation rate by program?
- What slips next week?

## Known Limitations
- Pricing is not published. The price depends on concurrent open bookings, staff
  accounts, branches, and whether migration is in scope.
- WhatsApp integration is described by where the conversation is stored, not
  claimed as automatic. Integration depends on the client's own account.
- The system requires an internet connection. There is no offline mode.
- No public roadmap, SLA or uptime history is published.

## Educational Content
The Arabic site carries a guide at `/ar/learn/` covering the booking lifecycle,
tour program pricing and seat cost, group manifests and seat allocation, deposit
and payment schedules, supplier payables and commission, cancellations and refunds,
reports, roles and branches, data security, and WhatsApp in the booking workflow.

This material is **reference content about running a travel agency**, not a
specification of what the product currently does.

- https://safarplus.fekralabs.com/ar/learn/
- https://safarplus.fekralabs.com/ar/faq/

## Key URLs
- الموقع بالعربية (الرئيسية): https://safarplus.fekralabs.com/ar/
- Homepage (English): https://safarplus.fekralabs.com/en/
- الوحدات: https://safarplus.fekralabs.com/ar/features/
- الأسعار: https://safarplus.fekralabs.com/ar/pricing/
- حسب النشاط: https://safarplus.fekralabs.com/ar/for/
- من نحن: https://safarplus.fekralabs.com/ar/about/
- الأسئلة الشائعة: https://safarplus.fekralabs.com/ar/faq/
- تواصل معنا: https://safarplus.fekralabs.com/ar/contact/
- الشروط والأحكام: https://safarplus.fekralabs.com/ar/terms/
- خريطة الموقع: https://safarplus.fekralabs.com/sitemap-index.xml
- التوثيق الكامل (Full Knowledge): https://safarplus.fekralabs.com/llms-full.txt
- سياسة الذكاء الاصطناعي (AI Policy): https://safarplus.fekralabs.com/ai.txt

## Contact & Inquiries
- **الموقع:** https://fekralabs.com
- **البريد الإلكتروني:** fekralabsorg@gmail.com
- **الهاتف / واتساب:** +20 109 255 6309 (01092556309)
- **ساعات العمل:** السبت إلى الخميس، 9:00 ص – 6:00 م